Q: Why do I need to move my web site? What does web site migration include?
A: If your current hosting provider can no longer answer the requirements of your website, or when you undergo continuous downtime, or if you have to wait for hours for the client care team to respond back to you, it may be smart to change your hosting provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your new provider. At HostCreate, we understand that this can be hard & time–consuming. That is the reason why we’ll accomplish all that for you at no cost!Our experienced technical staff members will transfer your site content from your current web hosting provider to us. Our technicians have broad experience migrating web sites and are able to handle anything – from a regular WordPress–based weblog or Joomla™ CMS–powered site, to an extremely complex, custom–built web application.
Q: How long will the website migration procedure take?
A: We try to carry out all web site migrations ASAP. Nevertheless, we do not have a set time frame for web site migrations. There are various aspects that you need to take into account – the very size of your site and the workload of our website migration team, etc. We always strive to accomplish each migration in less than 48 hours. With smaller web sites, our staff usually manages to finish in under 24 hours.
Q: Do you need anything from me before you start moving my website?
A: We’ll require the login information for your old web hosting provider’s Control Panel and the website’s name (domain name).
Q: My current web hosting account has delicate data inside. How can I rely on you?
Q: Will my web site be offline during the transfer?
A: Your web site will work exactly like it did before with your old hosting provider. After we are done with the transfer, your website will be configured to work on our system and we will alert you to preview it. If everything is functioning correctly, all you will need to do is edit the name server records corresponding to your domain name. Your web site will be transferred over to us without any downtime.
Q: Will my old web hosting provider need to do anything?
A: While we move your content, your hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.
Q: Does it make a difference what platform my present provider is using?
A: We can migrate your web site from any web hosting provider or any Linux–powered hosting platform on condition that we can obtain access to the Control Panel and there is FTP access available.The only websites that we’re unable to migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.