Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Website Control Panel you will find a comprehensive Help section offering a ton of educational articles and frequently asked questions. They are contributed by our support team of seasoned techs. Just fill in your question and our smart platform will give you the most suitable answer.

  • Top quality support service
  • Tutorial Video Clips

  • If you wish to see how an action is implemented or how a problem is taken care of, rather than just reading about it, examine our collection of educational video tutorials. They cover many different issues and will help you swiftly find your way around our Website Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 technical support service and a 60–minute support ticket response guarantee. Our expert customer service technicians will be online around the clock to respond to your inquiries and to sort out any issue that you may stumble upon. Simply open a trouble ticket from the Help Center section and we will respond to you without any delay at all.