1 hour ticket response
HostCreate’s team of techs is specialized in offering swift answers to all your inquiries. We will examine your tech support ticket the minute it has been delivered and will respond with a solution to the problem within maximum 60 minutes after the helpdesk ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A Top–Notch Customer Service
We’ve got a team of web hosting support engineers who are eager to reply to all your questions anytime you need assistance. The vast majority of our customer support team representatives have many years of experience in the Linux web hosting market, which suggests that you can always depend on swift and appropriate answers to your queries.
An Intuitive Help Center
Included in the Website Control Panel is an intuitive Help Center, which features a variety of information sources. You can search through a routinely updated knowledgebase featuring web hosting account management articles and website management articles, check out the step–by–step video tutorials or take a gaze at the F.A.Q. database.