Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Warranty

  • Our group of specialists will try their best to respond to your support demands in approximately 1 hour. If, however, the difficulty you have come across requires assistance from our Admin =Team,= we are going to address the ticket to the technician in charge and will write a reply to tell you.

  • Top quality support service
  • Expert Technical Support Service

  • We give you 24/7 customer help and support via a ultra–fast ticketing program built into your Control Panel. You can easily contact us all the time about any of the programs that come pre–installed on your virtual server, which include the desired Operating System, the server admin panel and our in–house created Website Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • An extensive and frequently updated knowledge base is integrated into our custom–built Website Control Panel. It gives you quick tips about how to conduct all the standard site control tasks. The Help zone supplies in–depth how–to content articles and step–by–step video guides. You can access the Help section by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.