Customer Support Channels
A 1–hour Response Guarantee
Delivering great quality support on–time is our main priority, so that we backup each Linux web hosting plan with a one hour ticket solution warranty. Once you present a ticket or send us a message, our user technical support team will try all they possible can to provide the most appropriate solution to your issue and to offer help and advice in due time.
A Top–quality Support Service
Our tech support service is supplied by a group of educated employees who are prepared to answer your request asap. You can speak to the technical support crew by launching a help and support ticket from your Website Control Panel or by submitting us an e–mail message. On business days, you may as well call us on the phone or use the online chat solution.
An Intuitive Help Section
Our company has integrated a wide–ranging education base into the Control Panel to enable you to obtain effective step by step recommendations any time. Each area of the Control Panel possesses its own contextual support area presenting a group of how–to posts. We have also prepared video tutorials to ensure that you get a greater visual representation of the way in which to complete any given process.