Although the web hosting service offered by the different companies is virtually identical, every provider has a personalized platform with its own tweaks and different ways to do specific tasks. Because of this, an info-crammed knowledge base will be very useful both for people with zero practical experience and for technically seasoned users who will at some point learn how certain operations are performed, but will lose some time meanwhile. The purpose of such a knowledge base is to make the hosting service fast and simple to use, sparing users loads of time and efforts. The result is more satisfied clients, as they can quickly find the information they are looking for, and a lot less work for the customer support team members, because usually the majority of the enquiries and issues that clients have got are already listed in the knowledge base. Given that the articles are properly written and cover more topics, you will be able to learn more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

All Linux web hosting that we’re offering include an elaborate knowledge base where you can find all you should know in regard to your web hosting account. Irrespective of whether you want to set up a brand new database, to forward a domain name by means of an .htaccess file or to create an email account on your desktop PC or telephone, you can simply check our step-by-step help articles and all the info that you require will be there. When you open a specific section of your Hepsia hosting Control Panel, you’ll see articles that are related to the features that you can access through it. In case you wish to see the entire article list and get informed about all the features that Hepsia is offering, or only to read generic info about the hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our best to cover any issue that you could possibly encounter, but in case you don’t find the info that you desire, you can always contact us, as our help desk support team representatives are working night and day.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans come with exhaustive online documentation where you will see info about all the functions that our in-house created Hepsia Control Panel offers, along with solutions to various questions and issues that you could chance upon. All installation manuals offer step-by-step specifications, so you won’t need to worry about skipping something if you are aiming to export a database, for instance. The troubleshooting articles encompass a range of tenable reasons for particular issues and the solution for each and every one of them, so if you’re not able to send email messages although you have the correct SMTP server settings, for instance, you can swiftly find out what the reason for this might be and rectify the problem with a few clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find relevant articles in each section. If you desire to browse all help articles, you can use the Help menu, which is located in the top right corner of the Control Panel.