When your website hosting supplier provides live chat support, you are able to talk with an agent in real-time and learn helpful information or get an issue resolved in a timely manner. The advantage of using chat instead of calling to consult with a live person is that you'll need just a computer with world wide web access, which means that you won't pay any charges if you are in another country or state. In addition, it'll be quicker to copy and paste info for instance domain names, usernames or error messages i.e. details that are sometimes difficult to give to the other side on the phone. The real-time chat is also a much faster solution to contact your hosting supplier's support crew compared to using a ticketing system. Last, but not least, if some situation needs a bit more time to be resolved, you can do something different while you wait for guidance on the live chat, therefore you will not lose time - something that is not possible in case you're on the telephone.

Live Chat Support in Web Hosting

We provide a live chat support service for all Linux web hosting that we offer and we're able to help you with almost everything in real time. If you don't have an account with our company yet, we are able to give you more details about the plans so as to help you to get the most suitable package. In case you are a current customer, we will be able to help you with any general or billing matter and even with lots of common tech troubles, for example an e-mail address setup in a desktop email client. In case you cannot give us a call for some reason or you are in some country where we do not have a local telephone number, the live chat will be the best way to contact us. Certainly, some troubles require more time to investigate and test, therefore you'll need to open a support ticket to our technicians, but nonetheless, we are able to save you time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is online every day, even on weekends and holidays. It is the best way to find out more about our semi-dedicated hosting plans if you do not have an account yet or to have some problem resolved in case you're a customer and our customer care agents will assist you instantly regardless of the time of the day you join the chat. In case you're unsure which package is more appropriate for your web sites, if you need a piece of advice whether you should order a particular upgrade and how to order it or in case you have troubles setting up an e-mail account on your machine, you can get in touch with us and we'll give you the required info straight away. The live chat is accessible even after our telephone lines go off for the day, which means that when you have an account with us, you can be certain that you will always benefit from prompt assistance with any kind of question or issue that pops up.